The Problem: The Adoption Barrier
Companies spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless transformation. However, complication, ongoing changes, and no clear support often result in a "productivity gap":
- Employee Struggles: Staff find it difficult to navigate new SAP interfaces or complete advanced transactions, leading to delays and increased dependence on help desks.
- Process Deviation: Users avoid standard SAP processes, which results in data inconsistency, policy breaches, and delays.
- Training Attrition: Traditional training is easily lost, leaving staff unsupported when they are working.
- Missed Returns: The full value of the SAP system is not realised, as most users access only a limited portion of its features.
more info
The Answer: Contextual Guidance with SAP WalkMe
The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the user experience gap. It overlays your SAP systems to deliver on-screen assistance exactly when needed.
By using WalkMe with SAP, your clients can ensure every user, regardless of experience level, can be productive from the outset.